Frequently asked questions

What is the product?
Our signature product is 450g of 100% Peruvian cacao, intended for preparation as a cacao drink.

What does ceremonial mean here?
We use the word to describe a mindful preparation and drinking ritual. We do not promise medical or therapeutic effects.

How do I prepare it?
Finely chop or grate the cacao, then whisk into gently warmed water or your preferred milk. See The Ritual for our draft guide. Final quantities will follow the pack instructions.

What are the ingredients and allergens?
Ingredient: cacao (100%). Allergen and cross-contact information: [awaiting verified supplier and final label details]. Please check the final pack before consuming.

Does cacao contain caffeine?
Cacao naturally contains caffeine and theobromine.

How should I store it?
Storage instructions and best-before information: [to be confirmed against the final label].

How much does it cost?
Price: [£ to be confirmed]. Orders are not open yet.

Where do you deliver, and how long does it take?
Delivery areas, charges, dispatch times and estimated arrival times: [to be confirmed].

What is your returns policy?
Cancellation, returns and refund terms: [to be confirmed before orders open].

Who operates The Cacao Company?
The Cacao Company is a trading name of Ritua Connections Ltd. Full company and contact details will be added before launch.

Contact Us

For any enquiries about our products, sourcing practices, or general information, please use the form below and we’ll get back to you shortly.